privacy Policy

Syringa & Pine Creative LLC
Effective Date: August 31, 2025

At Syringa & Pine Creative LLC (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, or participate in our coaching, workshops, retreats, or other offerings.

By using this website or engaging with our services, you consent to the practices described in this policy.

1. Information We Collect
We may collect the following types of information:

• Personal Information – your name, email address, phone number, billing/shipping address, and payment details when you register for a program, make a purchase, or subscribe to our newsletter.

• Service Information – details related to your participation in coaching sessions, workshops, retreats, or events (e.g., scheduling preferences, registration details).

• Technical Information – IP address, browser type, device information, and site usage data collected automatically when you visit our website.

• Voluntary Information – anything you choose to share with us directly, such as via contact forms, surveys, or testimonials.

• Wellness Information (Optional) – personal reflections or sensitive information you may choose to share during coaching or workshops. Such information is confidential and will not be disclosed without your consent unless required by law.

2. How We Use Your Information|
We may use your information to:

• deliver and manage services (coaching, workshops, retreats, digital programs),

• process payments and manage billing,

• send confirmations, updates, and service-related communications,

• send newsletters/marketing (if you’ve opted in),

• improve our website, services, and customer experience,

• meet legal, regulatory, or contractual obligations.

3. Email Marketing & Consent
We only send marketing communications if you have provided consent (e.g., newsletter signup or opt-in at checkout). You may unsubscribe at any time via the “unsubscribe” link in our emails or by contacting syringapinemetal2021@gmail.com.

4. How We Share Your Information
We do not sell or rent your personal information. We may share information only with:

• Service Providers (payment processors, scheduling systems, email providers) who help deliver our services;

• Legal Authorities when required by law, regulation, or court order;

• With Your Consent (e.g., publishing a testimonial you approved).

5. Payment Processing
We use secure third-party payment processors such as Stripe, SquareSpace or PayPal. These providers may collect and process payment details on our behalf. We do not store your full payment card details on our servers.

6. Data Security
We take reasonable precautions to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

8. Your Rights
Depending on your location, you may have rights to:

• access, update, or correct your personal information;

• request deletion of your personal information;

• opt out of marketing communications;

• withdraw consent for processing.

To exercise these rights, contact syringapinemetal2021@gmail.com.

9. GDPR & CCPA Compliance
If you are in the EU/UK (GDPR) or California (CCPA), you may also:

• request to know what data we collect and how it’s used;

• request a copy of your data (data portability);

• request deletion (“right to be forgotten”);

• restrict or object to certain processing;

• opt out of the sale of personal data (we do not sell your data).

Email syringapinemetal2021@gmail.com with subject line “Privacy Request.” We’ll respond within legally required timeframes.

10. International Data Transfers
If you are outside the United States, your information may be transferred to and processed in the U.S. By using our services, you consent to this transfer.

11. Cookies & Analytics
We may use cookies or similar technologies to improve your experience, analyze traffic, and measure marketing effectiveness. We may also use third-party analytics tools (e.g., Google Analytics) that collect information such as IP address and browsing behavior. You can disable cookies in your browser, though some features may not function properly.

12. Third-Party Links
Our website may link to third-party websites/services. We are not responsible for their privacy practices. Please review their policies before sharing information.

13. Children’s Privacy
Our website and services are not directed to children under 13. We do not knowingly collect information from minors. If we learn we have collected data from a child under 13, we will delete it.

14. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted here with a revised effective date. Continued use of our website or services after changes indicates acceptance of the updated policy.

15. Contact Us
Questions or privacy requests: syringapinemetal2021@gmail.com